Frequently Asked Questions
Find answers to common questions about our craftsmanship and services
What type of leather do you use?
We exclusively use premium full-grain leather, sourced from the finest tanneries to ensure durability and a natural patina that improves with age.
How do I care for my leather product?
We recommend using a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
Do you offer a warranty on your goods?
Yes, we stand behind our craftsmanship with a lifetime guarantee against defects in materials and workmanship.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I request a custom monogram?
We offer professional monogramming services on select items. Please check the product page for customization options.